Experience
SAP | UX Designer
September 2024 – PRESENT
Accomplishments:
Contributed as a core member of SAP’s Cross Application Experience UX team by conducting in-depth UX reviews across diverse products and producing detailed reports with actionable recommendations. Advanced company-wide design consistency through the development of UX guidelines and standards. Created mission-critical prototypes that conveyed futuristic product visions and were showcased at major external conferences. futuristic product visions and were showcased at major external conferences.
Udemy | UX Designer
December 2020 – August 2024
Accomplishments:
Championed the design of the company’s growth portfolio initiative, revolutionizing how the marketing team promotes products to users through their website. Additionally, developed cutting-edge software tools that empower employees to craft impactful marketing campaigns with unprecedented efficiency.
Freshdesign | UX Consultant
January 2013 – Present
Accomplishments:
Established a UX design practice tailored for technology companies, where exceptional UX design is crucial to the success of their products.
Intuit | UX Designer
February 2019 – August 2020
Accomplishments:
Helped conceptualize and design a document management system that functions both as an independent application and seamlessly integrates within various Intuit products to enable document sharing and collaboration features.
Facebook | UX Designer
February 2015 – December 2027
Accomplishments:
Worked with the Facebook Tools, Enterprise, and Data Analytics teams to create software products primarily intended for Facebook employees and partners.
EMC (DELL) | Senior Manager, User Experience
August 2012 – January 2013
Accomplishments:
Spearheaded design efforts for EMC’s Syncplicity (acquired by Dell) business unit, crafting a unified User Experience for a suite of mobile apps across iOS, Android, and Windows 8. Revolutionized the Syncplicity web and desktop clients with substantial enhancements.
Oracle | User Experience Strategist
January 2011 – July 2012
Accomplishments:
As the pioneering UX designer for a nascent Oracle Cloud team of just 30 members, I developed innovative concepts for essential cloud-based user flows, strategically transforming Oracle’s on-prem products to be cloud-ready.
Oracle | Principal User Experience Designer
March 2008 – January 2011
Accomplishments:
Spearheaded the design initiative to unify multiple disparate content management software products, acquired in quick succession, into a cohesive and seamlessly integrated suite known as Oracle ECM (Enterprise Content Management).
eBay | Lead User Experience Designer
February 2007 – March 2008
Accomplishments:
Led the overhaul of eBay’s customer support tools, aiming to drastically cut case resolution times, boost customer satisfaction, and generate substantial cost savings for the company.
Various Companies | User Experience Designer
May 1998 – January 2007
Accomplishments:
Worked with several companies as a User Experience Designer.
Education
Indian Institute of Technology, Mumbai | Masters in Design (M-Des)
May 1996 – April 1998
Specialization:
Interaction Design and Visual Communication
College of Fine Arts, Kerala | Bachelors in Fine Arts (BFA)
May 1990 – April 1994
Specialization:
Graphic Design and Advertising